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FAQs

"Definitely one of the best things I've ever done in London!"

Jon, Manchester

Frequently Asked Questions

How safe is cycling in London?

Very.  The tours have been designed with inexperienced cyclists in mind, so most of the route is in parks, quiet back streets and along cycle paths.  Any road use is restricted to the absolute minimum. 

What about Covid 19?

You can be reassured that my bikes are thoroughly sanitised in between tours.  As an outdoor experience there is very minimal risk.

Do I need to be fit?

No.  Central London is very flat and we will be going at a gentle pace.

 

I haven't cycled for a while....!

Don't worry - the ability to ride a bike never leaves you.  You get plenty of opportunity to practise in Hyde Park at the beginning, which will build up your confidence again.

What happens if it rains?

Few tours are actually affected by the rain, but we do not let the weather get in the way of our enjoyment. In my experience rain tours can be just as much fun!  Ponchos are provided for those who want them.  In the event of extreme weather, we will either delay the start of the tour, or reschedule.

What should I wear?

Whatever you want, but dress for the weather and try to avoid long loose fitting clothing. 

What time do the tours leave?

My tours usually leave at around 10.40am but there is some flexibility to fit around your needs, depending on my schedule that day.

Is the tour suitable for children?

My bike tours are recommended for those aged 14 and over, but please be aware that to ride my smallest bikes you will need to be at least 5ft tall.

Can I bring a bag?

The bikes have a small basket on the front for you to place any personal belongings (ie small handbag, wallet etc).  There is a rack on the back of the bike with a bungee cord, where a small bag, jacket or jumper can be secured.  A rucksack is recommended if you want to carry a bigger bag.  

Do you provide helmets?

Yes.  Helmets are provided but are not compulsory. I have a range of different sized helmets for those who want them.

Is lunch included?

We stop for you to buy lunch, which we eat in the park by the river, but it's not included in the price.  I can arrange lunch for an extra cost if you would like me to.

Will there be toilet stops?

Yes - if you need a comfort break we can stop at various toilets on the tour route (be aware most of them are 20p).  The first option is only a few minutes from the start.

What about cancellations and refunds?

Cancellations are free up to 10 days before the date of booking.  After this time I'm afraid there are no refunds but your tour is valid for up to 12 months from the original date, so you can reschedule.  You could also gift it to someone else if you wanted to.

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